O’Brien Fine Foods engaged Lumenia Consulting to carry out a Business Systems Strategy Review. We had initially begun the process internally, but decided that we needed an experienced independent party to review and verify our approach and decisions. Lumenia brought the process to a different level, using a structured methodology that identified points of pain within the business and a costed benefits analysis which could be realised through new or improved business systems. This methodology crystallised in a graphical and visible manner for the decision-makers in the business how we should proceed with our systems strategy. In carrying out the review, the Lumenia consultant engaged cross-functionally in an effective manner, and this communication has helped us to ensure the business as a whole supports the strategy.
The Strategy Review has been delivered by Lumenia, and we have engaged them to Project Manage the subsequent design and implementation phases. I would have no hesitation recommending Lumenia as an independent partner.
Lumenia provided us with invaluable assistance during our ERP implementation project, performing key roles on our project team. It was a great asset to our business to be able to draw on such reliable and experienced resources, and I'd highly recommend Lumenia to anyone looking for assistance with business systems projects.
Lumenia's project management expertise helped us successfully deploy our corporate ERP and POS systems to our latest retail acquisition. This project was successfully delivered under very aggressive timelines in a complex commercial environment. Lumenia provided overall project management for the rollout involving systems, data and training and their experience ensured a smooth implementation.
Lumenia’s ERP selection process provided us with an excellent framework for assessing how well the various solutions on the market met our requirements. We had some strategic decisions to make as part of the process, and we were able to evaluate the pros, cons and cost implications of each alternative. The project was very successful in terms of involving the business across all functions, and created a strong sense of buy-in to the process and the final decision. Lumenia also assisted with reference site visits and contract negotiation, providing helpful and practical advice.
One of the major challenges we faced following a major acquisition was to figure out how to integrate the various different IT systems we’d acquired with our existing applications. At the same time we wanted to assess where we were in terms of our legacy enterprise applications and to define a strategic roadmap to meet the current and future needs of the various parts of our business. Lumenia’s consultants were quickly able to get under the skin of our diverse IT systems and produced a very easy to understand top level analysis of our complicated structure and a recommendation to de-clutter the structure with minimum investment. Everyone involved in the project spoke highly of the calibre of the Lumenia consultants, and we are now implementing the recommendations of the report using Lumenia as project managers and advisors.
Lumenia worked with our internal team to develop a comprehensive organisational change management plan for our ERP project and played a mentoring role during the early days of the project. The structure and process Lumenia gave us became a reference point for our team throughout the project. This is a great way to fast-track the change management stream in an ERP project. Highly recommended!