Testimonials

Lumenia has provided EirGen Pharma with strategic computer systems validation expertise since 2009. With their in-depth knowledge of 21 CFR part 11 and EU Annex 11 regulations, they implemented a practical risk based approach to computer system validation for our GxP critical applications and underlying IT infrastructure. Lumenia have successfully led the validation activities on our ERP SAP system, QUMAS Document Management system, and Waters Empower Chromatography system implementations, as well as the qualification of our IT Infrastructure. We at EirGen Pharma rely heavily on our automated systems, we are audited on a regular basis by FDA, IMB and Customers and are confident that our systems meet the required regulatory standards with the validation expertise delivered by Lumenia. I would have no hesitancy in recommending Lumenia validation consulting services.

Patsy Carney, Managing Director

Praesidiad has worked very successfully with Lumenia on a series of projects over the last 18 months. Lumenia’s structured approach helped us to assess our strategic options and quickly identify potential ERP solutions and vendors who could support our various businesses. We then completed a selection process in a number of months, again with Lumenia’s support and guidance. Ahead of the implementation in our first business unit Lumenia led a “to be” business process design project, helping us to define new business processes based on good practices and setting us up for the design stage of the implementation. We have now engaged Lumenia to provide the structures and methodology for the business change management element of our implementation.

Patrick Seeber, CIO

Lumenia worked with Peel Ports to define and map our ‘to-be’ business processes, to inform the specification, selection and implementation of our new ERP system. They engaged with stakeholders across our business to document streamlined processes in areas such as finance, customer billing, purchasing and expenses, HR and payroll, project management and enterprise asset management. The Lumenia team built consensus through a series of mapping and validation workshops with our internal team. They combined their knowledge of industry-standard and good-practice processes with the needs and peculiarities of our own business, and challenged our current ways of working where necessary. Lumenia’s work has been invaluable in building internal buy-in and readiness for the change ahead, informing the system selection process, and helping ensure that our ERP implementation will support real business transformation.

 

Richard Farrar, Group Head of IT

When IPL decided to replace the multiple ERP systems in the business with a single global ERP solution, we knew that we needed external assistance to help us with selection and to engage the different parts of our business in the process. We chose Lumenia because of their experience of complex ERP projects, their business process and ERP expertise and their ability to work with our teams in Ireland, the UK and North America and they were product agnostic,. The Lumenia team initially carried out a rapid but detailed assessment of business process capability across the organisation and identified improvement opportunities, which became drivers for the ERP project. Their ERP selection methodology was structured, objective  and ensured that key stakeholders from each division in the business were involved in the process. Lumenia’s guidance and proven experience were vital in helping us select our global ERP solution and in gaining business buy-in and I would have no hesitation recommending them to other businesses.

Ida Murphy, Global Head of IT

We needed to develop an ERP Strategy in our operations in Ireland and the US. Lumenia delivered a comprehensive and very clear roadmap in a timely and professional manner. They work very effectively, combining deep ERP and process knowledge with an ability to engage with people at all levels of the organisation. I would have no hesitation in recommending Lumenia.

John D'Arcy, CFO

Oxitec engaged Lumenia to find a suitable ERP system for our Brazilian production facility. As we did not have the knowledge of suitable systems ourselves, and given there was an urgency to this key objective, the Lumenia team worked with us to review the options and worked with us to implement the chosen ERP system for Brazil.

Lumenia Consulting also led the implementation of the same ERP system in the UK, including a finance system to replace the basic one used for many years and a Quality Management system to address our requirements as a regulated business. 

The Lumenia team has supported us through this process, from first steps to the handover to system support, working across many countries and with colleagues from scientific and accounting backgrounds.

From my experience of Lumenia, I would highly recommend them to lead a similar process to bring systems up to date.

Paul Crotty, Global Finance Director

Lumenia provided us with both project management and testing support at various stages during our implementation. They provided guidance and insight to the team on the activities required for a successful ERP implementation as well as providing templates and advice that supported effective and successful completion of those activities. Their ability to provide clarity, structure and direction to the ERP team around the testing process was excellent. I would be happy to recommend Lumenia on other projects.

Denis Sweeney, ERP Project Manager

Hutchinsons engaged Lumenia to guide us through the selection of an ERP solution.

The Lumenia process was clear and easy to follow and the approach was very structured. The consultant was very approachable and he worked well with our team. He dealt with the vendors in a firm but fair fashion. The tools used by Lumenia were very helpful in analysing the responses to the tender document. We believe Lumenia helped deliver the right solution for our business and we had no hesitation in engaging the consultant to lead the implementation phase of the project

Richard Johnson, Finance Director

Havwoods approached Lumenia to assist us select an ERP solution and Implementation partner to deliver a solution across all our sites in Europe, North America, Asia, and Australia. This is one of the largest projects undertaken by our business which is expanding rapidly across the world.

One of our key criteria for engaging with Lumenia was to ensure that there was a good cultural fit between Lumenia and our teams in the UK and other locations. We feel that this was very successful and it helped us ensure that we had a high level of engagement and excitement from the selection team throughout the process.

The Lumenia Selection process was a phased approach with clear steps and deliverables over an agreed timeline. The project phases and planning of the required Havwoods resources was communicated clearly to us throughout. The project collateral generated as outputs from each stage of the process were clear and of a very high standard with great attention to detail. From the benefits analysis to the final review of the vendors there was a consistent feel and quality to the process.

The Lumenia people added further value to the whole project. Our principal consultant gave us fantastic level of service. His knowledge of every area of the business was admirable.

Overall the selection process has been extremely valuable to us. We feel that the selection project will help to remind us of the rationale for selecting the successful ERP solution and implementation partner in the future. It will also mitigate risk and help guarantee that we have a successful implementation as we proceed to the next phase of the project.

First class organisation, first class process, first class people resulting in a first class experience.

Edward Eagle, Operations Director

Lumenia came to us with a clear, methodical approach to developing a Business System Strategy. Their consultants were excellent at eliciting information and asking the right questions and they were quick to understand our complex software landscape. They worked extremely well with our team and ensured that the project execution was best-suited to our needs amidst challenging time and budgetary constraints.

Overall the process has been extremely valuable to us, and Lumenia’s work will stand us in good stead. They developed the strategy much more quickly than we could have ourselves and their process has helped us to bring internal resources on board with the changes to come. It has provided us with crucial insight into the level of commitment, feedback and time needed to progress.

Donna Lipsky, Director of Operations