Testimonials

When REED decided to go to market for a new ERP solution, we realised that we needed external guidance to help us through the process. We chose Lumenia because of their independence, track record in managing ERP projects in organisations of our scale and detailed ERP market knowledge. Prior to starting the ERP selection process, they led a series of business process design workshops involving senior Finance and HR stakeholders from our three business units. Using their library of sample process flows as a starting point, Lumenia were able to help us to agree new harmonised future state business processes, which were then used to drive ERP requirements. They subsequently led a very detailed and rigorous ERP selection process, which has culminated in us choosing an ERP solution and System Integrator that we are certain is right for REED. We have found the Lumenia team to be knowledgeable, easy to work with and highly professional and I would have no hesitation in recommending them to other organisations who need to navigate their way through complex ERP or business process design projects.

Lee Richards, Finance Director

Sandvik engaged Lumenia initially to provide advice on the selection of a new ERP platform for our global business operations. The experience that they brought to bear from many other projects allied to their ERP knowledge gave us the confidence to run an objective selection process.  Ultimately, their experience ensured that we selected the right solution to meet the current and future business needs. Subsequently, we asked Lumenia to help us select a System Integrator (SI). They brought a structured methodology that allowed us to evaluate the approach, capabilities and costs proposed by a number of SIs. Their independent guidance was key to us selecting the right System Integrator for what is a large and complex global ERP implementation project. I would recommend Lumenia to any business that needs to bring structure, objectivity and deep expertise to their ERP selection process.  

Paul Fox, Finance Director

We were really happy with the work Lumenia carried out for us, which has given us a solid foundation for a series of systems improvement projects. The analysis of our current systems, the various issues and our possible options was detailed and thorough, and is still being referred to on a regular basis as we implement the various improvement initiatives.

Joe Tallon, Group Information Systems Manager

Using Lumenia to support our ERP selection project was definitely value for money. There is no way we would have been able to complete the project so quickly if we had tried to manage it ourselves. Lumenia brought standard templates, organisation and the drive to get the job done. Lumenia’s process takes some of the emotion out of decision-making, allowing us to focus on telling vendors what we wanted, rather than having vendors tell us what they thought we wanted. At negotiation stage it was good to have an independent view and experienced guidance on the contracts and commercials. I would definitely recommend using independent ERP consultants like Lumenia to anyone working on an ERP project.

Sam Starr, Finance Director

The success of our ERP project has been in no small part due to Lumenia’s professionalism, world class project management, organisational and communications skills. It has been a great pleasure working alongside Lumenia’s project manager and I personally have learnt a great deal over these 14 months and will miss his calmness and the vast experience he brought to the project.

Gavin Lambkin, IT Director

We worked with Lumenia to help us explore our options for ERP. The overall process and methodology was logical and made sense and the Lumenia consultants spent time with each department to really understand their pain points in detail. Lumenia’s process benchmarking survey was very revealing, as it draws out gaps and opportunities for improvement even where people may think there aren’t any. A detailed review and analysis of the various potential options was carried out, building the picture for us of what the market had to offer. I would definitely work with Lumenia again, and I’m happy to recommend Lumenia to anyone considering their business systems strategy.

James Myhill, Head of IT

MGroup Services took the decision to replace our finance, payroll and HR systems with an integrated ERP solution that would deliver business benefits, replace old systems and support ambitious growth targets. It had been a while since anyone in my organisation had undertaken a project of this scale or scope so we turned to Lumenia and asked them to run the process that would result in the selection of a system.

Lumenia gathered our business requirements, identified our pain points, undertook a review of the marketplace and ran a Request for Proposal process that down selected from 9 options to 1. During the process Lumenia managed stakeholder expectations from Board level down to the subject matter experts representing our entire Group. Lumenia proved to be the specialists we needed to deliver a successful outcome on time and within budget. Based on their pragmatic approach and our belief that they are a safe pair of hands we have now engaged Lumenia to undertake the project and change management deliverables as we implement an Oracle Cloud ERP solution. I would have no hesitation in recommending Lumenia to other organisations looking to undertake a similar project

Graeme Cross, Business Systems Director

Peel Ports engaged Lumenia to review our business systems landscape and develop a strategy for our applications, many of which were developed, inherited and maintained over a sustained period of business growth. Following Lumenia’s strategic recommendations and cost appraisal, we asked them to help us define future-state business processes, specify and procure a new ERP system, select a suitable implementation partner and conduct a leadership ERP Readiness workshop.

Lumenia consistently impressed us with their structured processes and precise plans, which they tailored to support our public procurement obligations. They ensured we adhered to these, pushing us when needed and hitting every milestone along the way. This is a remarkable outcome and something we simply could not have achieved by ourselves. Lumenia’s consultants acted as true partners, maintaining professionalism, diligence and responsiveness with our project team throughout the process, producing high-quality documentation and building business readiness at each step. Their team was confident and knowledgeable and was never fazed by the complex requirements of our business.

Richard Farrar, Group Head of IT

We chose Lumenia as our support partner for choosing an ERP system and now that the selection process is over I can reflect on what a truly fantastic choice that was and how exceptional the Lumenia consultant who worked with us has been through the process. In each stage of the process, his contribution and attention to detail has been outstanding. His interpretation of vendors’ responses and application to our requirements has been insightful and value added. His application of the process, his dedication, diligence, care and integrity has resulted in a selection for Brunel that we have great confidence in. Robin Hilton, Finance Director

We found the ERP Readiness Workshop to be of tremendous value - it was eye-opening and one of the best sessions we have done as a management team.

John O'Brien, Managing Director