Lumenia’s ERP selection process provided us with an excellent framework for assessing how well the various solutions on the market met our requirements. Their comprehensive approach not only helped us identify the solution that best fit our business needs but also equipped us with the tools for a smooth implementation. The team's deep industry knowledge and commitment to understanding our operational intricacies were invaluable. Thanks to Lumenia, we are now poised for greater efficiency and continued growth.
David Wolffe, Chief Financial Officer
Our ERP journey wouldn't have been successful without the unwavering support of the Lumenia consultant and Lumenia. From the very beginning, the Lumenia consultant's exceptional guidance carried us through the selection and contracting stage. The consultant's expertise and dedication was evident as she drove us forward during the implementation. Her leadership set the tone for our entire team, and her relentless commitment to excellence pushed us all to give our best. When challenges arose, both the consultant and the Lumenia team were there to support us at those crucial moments, and Lumenia’s presence added weight to our interactions with the ERP vendor.
We placed our trust in Lumenia, and they delivered beyond our expectations. Their reliability and expertise have been instrumental in achieving our goals.
In summary, the Lumenia team are true professionals who go above and beyond. If you're seeking outstanding support for your ERP project, look no further!
John O'Brien, Managing Director
Lumenia had already supported IPL in the selection of a single global ERP to replace multiple ERP systems in the business. The decision to engage them to manage the business change resulting from the ERP implementation was a logical continuation of the excellent services they had already provided.
The Lumenia consultant took ownership of the Change Management workstream using a structured methodology to handle stakeholder engagement, project communication, and change impact management activities, involving and getting buy-in from all impacted in the organisation.
Lumenia’s involvement was a key factor in the successful roll-out strategy across North America and the UK. In particular, their ability to quickly turn the functional design into process maps that could then be used to introduce the solution to end-users was a significant benefit and also helped guide our end-user training.
I have full confidence in recommending Lumenia to other businesses seeking comprehensive ERP solutions. Their commitment to excellence and demonstrated proficiency make them an invaluable partner in navigating complex projects with confidence.
Ida Murphy, Chief People Officer
Lumenia’s industry knowledge, and robust and structured ERP selection process helped us to make a well-informed decision on what ERP solution was best for us. They also helped our management team consider our needs for implementation and we are now well set up for a successful implementation. Indeed, Lumenia will continue their relationship with us through the implementation stage by providing professional guidance. Their consultants are professional and knowledgeable, and I would happily recommend them to any company that is considering changing their ERP
Niall Skehan, Project Manager, Merlyn Showering
Sandvik engaged Lumenia initially to provide advice on the selection of a new ERP platform for our global business operations. The experience that they brought to bear from many other projects allied to their ERP knowledge gave us the confidence to run an objective selection process. Ultimately, their experience ensured that we selected the right solution to meet the current and future business needs. Subsequently, we asked Lumenia to help us select a System Integrator (SI). They brought a structured methodology that allowed us to evaluate the approach, capabilities and costs proposed by a number of SIs. Their independent guidance was key to us selecting the right System Integrator for what is a large and complex global ERP implementation project. I would recommend Lumenia to any business that needs to bring structure, objectivity and deep expertise to their ERP selection process.
Paul Fox, Finance Director
When REED decided to go to market for a new ERP solution, we realised that we needed external guidance to help us through the process. We chose Lumenia because of their independence, track record in managing ERP projects in organisations of our scale and detailed ERP market knowledge. Prior to starting the ERP selection process, they led a series of business process design workshops involving senior Finance and HR stakeholders from our three business units. Using their library of sample process flows as a starting point, Lumenia were able to help us to agree new harmonised future state business processes, which were then used to drive ERP requirements. They subsequently led a very detailed and rigorous ERP selection process, which has culminated in us choosing an ERP solution and System Integrator that we are certain is right for REED. We have found the Lumenia team to be knowledgeable, easy to work with and highly professional and I would have no hesitation in recommending them to other organisations who need to navigate their way through complex ERP or business process design projects.
Lee Richards, Finance Director
MGroup Services took the decision to replace our finance, payroll and HR systems with an integrated ERP solution that would deliver business benefits, replace old systems and support ambitious growth targets. It had been a while since anyone in my organisation had undertaken a project of this scale or scope so we turned to Lumenia and asked them to run the process that would result in the selection of a system.
Lumenia gathered our business requirements, identified our pain points, undertook a review of the marketplace and ran a Request for Proposal process that down selected from 9 options to 1. During the process Lumenia managed stakeholder expectations from Board level down to the subject matter experts representing our entire Group. Lumenia proved to be the specialists we needed to deliver a successful outcome on time and within budget. Based on their pragmatic approach and our belief that they are a safe pair of hands we have now engaged Lumenia to undertake the project and change management deliverables as we implement an Oracle Cloud ERP solution. I would have no hesitation in recommending Lumenia to other organisations looking to undertake a similar project
Graeme Cross, Business Systems Director
Touchlight engaged Lumenia to lead our project to identify an ERP solution that can support the business through our planned rapid growth. We had some tight deadlines to achieve and Lumenia grasped the complexity of our business very quickly. They provided very strong analytical and communication skills and knowledge of the ERP marketplace, as they guided us through the selection process. I think their contribution was irreplaceable, and now that the selection process is over, we have engaged them to manage our ERP implementation project. I highly recommend Lumenia to any organisation that plans to select and implement ERP.
Anjum Ahmad, Chief Accounting Officer
When IPL decided to replace the multiple ERP systems in the business with a single global ERP solution, we knew that we needed external assistance to help us with selection and to engage the different parts of our business in the process. We chose Lumenia because of their experience of complex ERP projects, their business process and ERP expertise and their ability to work with our teams in Ireland, the UK and North America and they were product agnostic,. The Lumenia team initially carried out a rapid but detailed assessment of business process capability across the organisation and identified improvement opportunities, which became drivers for the ERP project. Their ERP selection methodology was structured, objective and ensured that key stakeholders from each division in the business were involved in the process. Lumenia’s guidance and proven experience were vital in helping us select our global ERP solution and in gaining business buy-in and I would have no hesitation recommending them to other businesses.
Ida Murphy, Global Head of IT
The success of our ERP project has been in no small part due to Lumenia’s professionalism, world class project management, organisational and communications skills. It has been a great pleasure working alongside Lumenia’s project manager and I personally have learnt a great deal over these 14 months and will miss his calmness and the vast experience he brought to the project.
Gavin Lambkin, IT Director
Fuller’s engaged Lumenia to manage our ERP selection process and now that the project has successfully concluded I can reflect on what a good decision this was. Lumenia’s selection process is rigorous, structured and fair and provided the objectivity and detail to give our senior management team confidence. A number of the Lumenia consulting team were involved in the project and each of them was excellent and also had the ability to adapt to our culture. Fuller’s has complete trust in the team and in fact has re-engaged Lumenia to provide Project and Business Change Management services during the ERP implementation process. I would have no hesitation in recommending Lumenia to other companies and have already done so on a couple of occasions.
Bronwen White, Head of IT Development
Lumenia's project management expertise helped us successfully deploy our corporate ERP and POS systems to our latest retail acquisition. This project was successfully delivered under very aggressive timelines in a complex commercial environment. Lumenia provided overall project management for the rollout involving systems, data and training and their experience ensured a smooth implementation.
John O'Carroll, General Manager - Retail
Lumenia helped us in scoping and planning for the replacement of our finance system with a new ERP. They provided guidance on what to expect and accurate estimates of likely costs. Later they helped document our requirements, supported our tendering process and provided expert independent guidance throughout. Their market knowledge, structured approach and experienced consultants helped us successfully navigate this important transition and I would have no hesitation recommending Lumenia to other organisations considering such a change.
Robert Quinn, Finance Manager
Our clients are typically mid-size manufacturing, distribution, service and retail organisations. We have supported over 300 clients through their ERP and digital transformation journeys.
