Testimonials

Working with Lumenia on our ERP discovery and partner selection project was a genuinely positive experience. From the outset, their team took the time to understand Naked Wines’ unique business context and strategic direction, engaging with stakeholders across the UK and US to get to the heart of our operational challenges. Their approach was meticulous and thorough – whether it was mapping our inventory management processes, developing clear documentation, or facilitating the selection of our implementation partner, every step was backed by evidence and good governance. 

What stood out most was Lumenia’s ability to bring order and structure to a complex project, while remaining flexible and collaborative when our requirements evolved. Their frameworks and methodology gave us confidence, and their professional yet approachable style made them easy to work with and helped build trust across our team.

Thanks to Lumenia, we now have a clear roadmap for our system implementation, along with practical recommendations for project governance and resourcing. I would happily recommend Lumenia to any business embarking on an ERP journey – they deliver high-quality work, adapt to changing needs, and genuinely care about client success.

Ray Kay, Technology Director

We had a very positive experience working with Lumenia on our ERP implementation. Their clear communication, structured approach, and deep ERP expertise helped us deliver the project on time and within budget.
They kept all stakeholders aligned, managed vendors effectively, and provided strong governance throughout. Their focus on long-term solutions and end-user engagement made a real difference.
We would absolutely recommend Lumenia and look forward to working with them again.
 

Fionn Fitzpatrick, Financial Controller

Lumenia did an excellent job for us. Their process is methodical and robust, with clear, consistent communication at every stage and across all levels of the organisation. The combination of high-quality deliverables and a supportive consulting approach gave us confidence that we selected the right ERP solution for our organisation — one capable of handling our complexity. Working with Lumenia was a genuinely positive experience from every angle. I would recommend them ten times over.

Lina Gavrilova, Finance Transformation Director

Cell & Gene Therapy Catapult engaged Lumenia to help design a business systems strategy, design our business processes and lead an evaluation process for a new ERP system. While developing the business systems strategy Lumenia were quickly able to grasp the key pain points of the business and recommended a systems landscape that would yield the greatest benefits at the lowest cost. The process design workshops proved invaluable in aligning the team to a common set of processes allowing standard ERP functionality to be used where possible thus simplifying the cost and validation effort for the future ERP system. During the ERP Evaluation Lumenia showed a deep understanding of ERP Systems in the GxP environment and the procurement of same whilst remaining compliant with Public Contracts Regulations 2015 (PCR15). I highly recommend Lumenia Consulting for ERP or Business Systems advisory services.

Philip Brady, CFO

Lumenia’s expertise, experience and guidance proved invaluable throughout the ERP selection process. It was delivered in highly structured way through collaboration, workshops, presentations and analysis. They provided a strong platform from which to evaluate a range of systems and vendors against our requirements, and from there, choose the best solution for the business. ERP and Vendor selection is a vital part of the ERP journey. I would highly recommend Lumenia as a partner.

Andrew Hembry, Business Systems Improvement Lead

Attending Lumenia's HEADtoHEAD event gave us an initial understanding of what to look for in our future ERP system. We knew that Lumenia’s expertise and structured approach would allow us jump-start our ERP project. With a tight timeline, we were impressed by how quickly Lumenia grasped the unique aspects of our business and tailored their selection methodology to meet our needs. Their ongoing guidance has enabled us to confidently select the best ERP solution to support our specific growth objectives. Given their industry knowledge and focus on quality, we have also retained them to provide a project manager for implementation, along with steering committee support, to ensure a smooth transition. Lumenia’s support has been invaluable, and we’d recommend them to any business embarking on an ERP transformation.

Tom Ward, VP Finance

Lumenia removed all scepticism that can be associated with ERP change through their clear communication strategy, leaving all stakeholders including employees comfortable with the change process. 

From scoping and planning to Vendor Contracting, Lumenia pathed the way clearly and as a company we gained a greater appreciation for what we needed and what we could leave on the shelf.

Lumenia decipher what the company needs are, which enables selection to future proof the business that aligns with company strategy. The uncertainty of a sales pitch from a vendor is eliminated.

The investment in Lumenia’s expertise is one that every business needs when it comes to upgrading or implementing an ERP system, from a financial, process and peace of mind perspective.

Bridgeen McLoone, Finance Manager

We partnered with Lumenia Consulting initially to refine our ERP strategy and subsequently to navigate the complex process of selecting the right Trading System and ERP solution for our business. Their deep expertise and strategic approach were invaluable, ensuring we made informed decisions that align with our long-term goals. From understanding our needs to facilitating vendor evaluations, they were thorough, professional, and highly responsive. Thanks to their guidance, we have now commenced the implementation of both a new Trading System and a new ERP system which will significantly enhance our operations. I highly recommend Lumenia Consulting for anyone looking to optimize their ERP strategy and requiring guidance during the selection process.

Mike McKay, IT Director

Lumenia’s ERP selection process provided us with an excellent framework for assessing how well the various solutions on the market met our requirements. Their comprehensive approach not only helped us identify the solution that best fit our business needs but also equipped us with the tools for a smooth implementation. The team's deep industry knowledge and commitment to understanding our operational intricacies were invaluable. Thanks to Lumenia, we are now poised for greater efficiency and continued growth.

David Wolffe, Chief Financial Officer

Our ERP journey wouldn't have been successful without the unwavering support of the Lumenia consultant and Lumenia. From the very beginning, the Lumenia consultant's exceptional guidance carried us through the selection and contracting stage. The consultant's expertise and dedication was evident as she drove us forward during the implementation. Her leadership set the tone for our entire team, and her relentless commitment to excellence pushed us all to give our best. When challenges arose, both the consultant and the Lumenia team were there to support us at those crucial moments, and Lumenia’s presence added weight to our interactions with the ERP vendor.

We placed our trust in Lumenia, and they delivered beyond our expectations. Their reliability and expertise have been instrumental in achieving our goals.

In summary, the Lumenia team are true professionals who go above and beyond. If you're seeking outstanding support for your ERP project, look no further!

John O'Brien, Managing Director