ERP System Optimisation

For many organisations the implementation of a new ERP system does not deliver the full return on investment originally expected. Some of the common reasons for this are:

  • A lack of focus on benefits realisation during implementation
  • Inadequate management of change
  • Postponement of the implementation of some parts of the system due to implementation fatigue or budgetary constraints
  • Failure to put in place the right structures to operate an ERP system

When this happens, a very expensive asset is being significantly underutilised.  This situation is often compounded by high on-going system support costs.

Lumenia’s ERP system optimisation projects are concerned with extracting maximum value from ERP systems by ensuring that they are used to their full capability, putting a process is put in place to make certain that users are properly trained and motivated and ensuring that appropriate internal and external support structures are established.


  • An assessment of current operations and of how the ERP system is being used to support and improve the business processes.
  • Analysis of results and identification of opportunities for improvement.
  • Detailed proposal for business process improvement.
  • Implementation of the required business process improvements, together with the associated organisational and ERP system changes.


  • Most of the cost of the ERP system implementation has already been incurred – ERP optimisation is about realising more of the benefits.
  • The level of acceptance and ownership of the ERP system within the organisation will improve as users see the system becoming more relevant and delivering more value.
  • Lumenia are ERP system independent and will not try to sell you additional software that you do not need.
  • Lumenia consultants have a deep knowledge of ERP system capability and can bring experience of how other organisations have improved performance through ERP.
  • Lumenia has extensive experience of business process improvement and change management – factors which may not have been addressed in the original ERP implementation.

Check out our ERP Optimisation blogs:

Planning ERP Upgrades - Part 1: Why do you need to Upgrade?
Drive More Value from ERP - Extend the Footprint
IT Service Management for Enterprise Applications