Pep&Co engaged Lumenia to help us to source and implement our entire business systems and IT needs for our start-up retail business. This included ERP, POS, partner integration, head office and store infrastructure. The project moved from greenfield to store openings in an aggressive timeframe. We grew from a team of three to a 50 store operation in less than a year. Our business systems were a fundamental part of enabling this and Lumenia’s support and project management was integral to achieving this goal.
Mark Jackson, CFO
Our ERP upgrade project was one of the major projects undertaken by the business last year, and as it was a number of years since the initial implementation we needed someone with the right skills and experience to guide us through the planning and execution of the project. We’ve worked with Lumenia over the years on many projects, so we were happy to engage them again. Lumenia advised us initially on setting up the project, putting a plan in place and negotiating with the vendor. Lumenia then provided an advisory and mentoring role for our implementation project team, giving us structure and guidance along the way as well as helping us foresee issues and manage potential risks. The project was very successful, being delivered on-time and on-budget, and the knowledge and experience gained by the project team will help us greatly with future ERP projects. I've no hesitation in recommending that anyone needing help with an ERP implementation or upgrade should talk to Lumenia first!
Tara Canning, Systems Accountant
Lumenia provided us with invaluable assistance during our ERP implementation project, performing key roles on our project team. It was a great asset to our business to be able to draw on such reliable and experienced resources, and I'd highly recommend Lumenia to anyone looking for assistance with business systems projects.
Brídín Quinn, Business Excellence Manager
When we made the decision that our ERP needed replacing, we very quickly came to the realization that the selection was not something we were qualified to carry out alone. We opened a tender to select a partner to help us through the ERP RFP process. Lumenia immediately stuck out because they were an experienced consultancy that focused on ERP, were independent and well respected by the market.
Lumenia's process was very detailed, thorough and objective and the vendor candidates really stood to attention when Lumenia instructed them. We are delighted that we selected Lumenia. Our tender was more thorough than it could ever have been on our own. We know that the savings in implementation costs and ongoing licence fees, which we have negotiated under Lumenia's stewardship, have covered their cost several times over. Ultimately the specifications given to our selected vendor will deliver a far more comprehensive solution and limit the opportunity for change requests.
Neil Gribben, Vice President, Accounting & Control
O’Brien Fine Foods engaged Lumenia Consulting to carry out a Business Systems Strategy Review. We had initially begun the process internally, but decided that we needed an experienced independent party to review and verify our approach and decisions. Lumenia brought the process to a different level, using a structured methodology that identified points of pain within the business and a costed benefits analysis which could be realised through new or improved business systems. This methodology crystallised in a graphical and visible manner for the decision-makers in the business how we should proceed with our systems strategy. In carrying out the review, the Lumenia consultant engaged cross-functionally in an effective manner, and this communication has helped us to ensure the business as a whole supports the strategy.
The Strategy Review has been delivered by Lumenia, and we have engaged them to Project Manage the subsequent design and implementation phases. I would have no hesitation recommending Lumenia as an independent partner.
Louise McElligott, Finance Director
Lumenia worked with Peel Ports to define and map our ‘to-be’ business processes, to inform the specification, selection and implementation of our new ERP system. They engaged with stakeholders across our business to document streamlined processes in areas such as finance, customer billing, purchasing and expenses, HR and payroll, project management and enterprise asset management. The Lumenia team built consensus through a series of mapping and validation workshops with our internal team. They combined their knowledge of industry-standard and good-practice processes with the needs and peculiarities of our own business, and challenged our current ways of working where necessary. Lumenia’s work has been invaluable in building internal buy-in and readiness for the change ahead, informing the system selection process, and helping ensure that our ERP implementation will support real business transformation.
Richard Farrar, Group Head of IT
St. James’s Place engaged Lumenia to carry out a review of software applications in use in the business to determine whether it made sense to deploy an ERP solution. The Lumenia team were very quickly able to understand the complex software application landscape in St. James’s Place, and developed easy to follow options in terms of future strategy. Their recommendations were clear, well presented and supported by a strong business case. They were able to achieve all of this without demanding huge amounts of time from very busy internal teams, which was much appreciated. I would be happy to recommend Lumenia to anyone looking for an independent and expert view on ERP strategy.
Iain Balchin, Executive Director of Finance
Using Lumenia to support our ERP selection project was definitely value for money. There is no way we would have been able to complete the project so quickly if we had tried to manage it ourselves. Lumenia brought standard templates, organisation and the drive to get the job done. Lumenia’s process takes some of the emotion out of decision-making, allowing us to focus on telling vendors what we wanted, rather than having vendors tell us what they thought we wanted. At negotiation stage it was good to have an independent view and experienced guidance on the contracts and commercials. I would definitely recommend using independent ERP consultants like Lumenia to anyone working on an ERP project.
Sam Starr, Finance Director
We needed to develop an ERP Strategy in our operations in Ireland and the US. Lumenia delivered a comprehensive and very clear roadmap in a timely and professional manner. They work very effectively, combining deep ERP and process knowledge with an ability to engage with people at all levels of the organisation. I would have no hesitation in recommending Lumenia.
John D'Arcy, CFO
Based on their track record and detailed knowledge of our industry sector, Febelco engaged Lumenia to lead our ERP selection process. They told us at the start that they don’t compete by being the cheapest but by delivering the highest quality of service. Having completed our selection project on time and under budget, I can say that this is true. They built a detailed plan at the start of the project based on a really clear methodology and kept to it. Their ERP and business process knowledge is very strong and their experience of complex ERP projects stands out. Lumenia are one of the best consultancy businesses I have worked with, and I would have no hesitation in recommending them to other companies that need expert guidance as part of their ERP transformation process.
Alexander Severyns, IT Director
Valeo Foods and Lumenia have been working together since 2002 on projects such as ERP Selection & Implementation; New Production Introduction; Business Intelligence; and Outsourcing. Lumenia’s approach is professional and methodical and, yet, it has allowed us to complete our projects on time and within budget. Our experience has been that the Lumenia consultants have extensive knowledge of system requirements and best practice; they have worked well with the various members of the project teams and can readily adopt a hands-on approach to the tasks. We have no reservations in recommending Lumenia to other companies.
Seamus Kearney, Managing Director
Our clients are typically mid-size manufacturing, distribution, service and retail organisations. We have supported over 300 clients through their ERP and digital transformation journeys.
