Lumenia came to us with a clear, methodical approach to developing a Business System Strategy. Their consultants were excellent at eliciting information and asking the right questions and they were quick to understand our complex software landscape. They worked extremely well with our team and ensured that the project execution was best-suited to our needs amidst challenging time and budgetary constraints.
Overall the process has been extremely valuable to us, and Lumenia’s work will stand us in good stead. They developed the strategy much more quickly than we could have ourselves and their process has helped us to bring internal resources on board with the changes to come. It has provided us with crucial insight into the level of commitment, feedback and time needed to progress.
Donna Lipsky, Director of Operations
We worked with Lumenia to choose a new partner to deliver our ERP system. The Lumenia Consultant led our selection team diligently through a structured, smooth selection process whilst quickly establishing himself amongst the team and demonstrating a firm understanding of the business. Deliverables were agreed and delivered when they said they would be and all added real value to the process.
As a result, we now have confidence that we have a chosen a partner who will fit well with our organisation and we can work with to deliver a great project. We also have retained Lumenia to act in an advisory capacity in our main ERP delivery and look forward to reaping the benefits of that engagement further.
Gillian Troup, Group Financial Controller
I have very much enjoyed working closely with Lumenia throughout this engagement and hope to do so again in the future on other engagements. The selection of a credible consultancy partner was critical, as this type of detailed ERP review had never previously been carried out in the business. Lumenia met and exceeded my expectations and delivered a very successful review which gained high praise across the group.
Darrin Shaw, Head of ICT Services
Lumenia has provided EirGen Pharma with strategic computer systems validation expertise since 2009. With their in-depth knowledge of 21 CFR part 11 and EU Annex 11 regulations, they implemented a practical risk based approach to computer system validation for our GxP critical applications and underlying IT infrastructure. Lumenia have successfully led the validation activities on our ERP SAP system, QUMAS Document Management system, and Waters Empower Chromatography system implementations, as well as the qualification of our IT Infrastructure. We at EirGen Pharma rely heavily on our automated systems, we are audited on a regular basis by FDA, IMB and Customers and are confident that our systems meet the required regulatory standards with the validation expertise delivered by Lumenia. I would have no hesitancy in recommending Lumenia validation consulting services.
Patsy Carney, Managing Director
One of the major challenges we faced following a major acquisition was to figure out how to integrate the various different IT systems we’d acquired with our existing applications. At the same time we wanted to assess where we were in terms of our legacy enterprise applications and to define a strategic roadmap to meet the current and future needs of the various parts of our business. Lumenia’s consultants were quickly able to get under the skin of our diverse IT systems and produced a very easy to understand top level analysis of our complicated structure and a recommendation to de-clutter the structure with minimum investment. Everyone involved in the project spoke highly of the calibre of the Lumenia consultants, and we are now implementing the recommendations of the report using Lumenia as project managers and advisors.
Donal Tierney, CEO
Brunel Healthcare have been delighted with our decision to use Lumenia to lead our ERP system selection project. Lumenia applied a very rigorous and thorough methodology to the selection process which forced us to think carefully about what our main objectives were in replacing our current system and what functionality was most important to us in a new system. The knowledge and experience of the Lumenia consultant, and the structured approach to the selection process, allowed us to quickly shortlist a number of potentially suitable solutions and to stay focussed on the most important functionality requirements as we assessed these in detail. We are confident that as a result of working with Lumenia we have chosen a new ERP system that offers the best fit for Brunel’s future business needs and would highly recommend the Lumenia approach in helping us to make this decision
David Jenkinson, ERP Project Manager
Praesidiad has worked very successfully with Lumenia on a series of projects over the last 18 months. Lumenia’s structured approach helped us to assess our strategic options and quickly identify potential ERP solutions and vendors who could support our various businesses. We then completed a selection process in a number of months, again with Lumenia’s support and guidance. Ahead of the implementation in our first business unit Lumenia led a “to be” business process design project, helping us to define new business processes based on good practices and setting us up for the design stage of the implementation. We have now engaged Lumenia to provide the structures and methodology for the business change management element of our implementation.
Patrick Seeber, CIO
Oxitec engaged Lumenia to find a suitable ERP system for our Brazilian production facility. As we did not have the knowledge of suitable systems ourselves, and given there was an urgency to this key objective, the Lumenia team worked with us to review the options and worked with us to implement the chosen ERP system for Brazil.
Lumenia Consulting also led the implementation of the same ERP system in the UK, including a finance system to replace the basic one used for many years and a Quality Management system to address our requirements as a regulated business.
The Lumenia team has supported us through this process, from first steps to the handover to system support, working across many countries and with colleagues from scientific and accounting backgrounds.
From my experience of Lumenia, I would highly recommend them to lead a similar process to bring systems up to date.
Paul Crotty, Global Finance Director
Andor engaged Lumenia to help narrow down strategic options, make a recommendation, and come up with a full cost-benefit model. Lumenia provided an excellent consultant, a strong methodology, and broad experience coming through from their extensive network. We clearly worked through the model to summarise pain points, look at options, and gather the right level of information to make an informed recommendation about where to play. I particularly liked the pain points summary approach and the systems landscape diagrams as effective tools to focus the conversation with the board. While external factors changed the outcome outside of our control, I would have no hesitation recommending Lumenia as an independent partner.
Andrew Borthwick, IT Manager
Laya Healthcare engaged Lumenia to lead a project under challenging time constraints to find a replacement for our legacy Finance systems. The Lumenia consultants were of exceptional quality and they were able to mobilise our internal team very effectively and deliver the project on time. They have very good communication skills and a can-do attitude, which allows them to find ways around potential project roadblocks. We have developed a high level of trust and respect for their knowledge and abilities and would have no hesitation in recommending Lumenia to other companies.
Mary Condon, Finance Director
Our clients are typically mid-size manufacturing, distribution, service and retail organisations. We have supported over 300 clients through their ERP and digital transformation journeys.
