Lumenia had already supported IPL in the selection of a single global ERP to replace multiple ERP systems in the business. The decision to engage them to manage the business change resulting from the ERP implementation was a logical continuation of the excellent services they had already provided.
The Lumenia consultant took ownership of the Change Management workstream using a structured methodology to handle stakeholder engagement, project communication, and change impact management activities, involving and getting buy-in from all impacted in the organisation.
Lumenia’s involvement was a key factor in the successful roll-out strategy across North America and the UK. In particular, their ability to quickly turn the functional design into process maps that could then be used to introduce the solution to end-users was a significant benefit and also helped guide our end-user training.
I have full confidence in recommending Lumenia to other businesses seeking comprehensive ERP solutions. Their commitment to excellence and demonstrated proficiency make them an invaluable partner in navigating complex projects with confidence.
Ida Murphy, Chief People Officer
The business process review with Lumenia, prior to the new ERP system implementation, has really given WD-40 the opportunity to think in different ways.
Jonathan McCoy, General Manager - IT
We worked with Lumenia to help us explore our options for ERP. The overall process and methodology was logical and made sense and the Lumenia consultants spent time with each department to really understand their pain points in detail. Lumenia’s process benchmarking survey was very revealing, as it draws out gaps and opportunities for improvement even where people may think there aren’t any. A detailed review and analysis of the various potential options was carried out, building the picture for us of what the market had to offer. I would definitely work with Lumenia again, and I’m happy to recommend Lumenia to anyone considering their business systems strategy.
James Myhill, Head of IT
Our ERP project stalled as we lacked both consensus on the best way to move forward and the resources to do it.Selecting Lumenia to guide us through the critical vendor selection process eliminated many obstacles and propelled us rapidly from selection to implementation. Lumenia’s well-defined and agnostic approach aligned all stakeholders to a process that identified points of pain and key deliverables, and, most importantly, identified the ERP system that will be the cornerstone of our business for many years to come.
Ian Wilkinson, Operations Manager
Lumenia removed all scepticism that can be associated with ERP change through their clear communication strategy, leaving all stakeholders including employees comfortable with the change process.
From scoping and planning to Vendor Contracting, Lumenia pathed the way clearly and as a company we gained a greater appreciation for what we needed and what we could leave on the shelf.
Lumenia decipher what the company needs are, which enables selection to future proof the business that aligns with company strategy. The uncertainty of a sales pitch from a vendor is eliminated.
Bridgeen McLoone, Finance Manager
The investment in Lumenia’s expertise is one that every business needs when it comes to upgrading or implementing an ERP system, from a financial, process and peace of mind perspective.
Lumenia’s industry knowledge, and robust and structured ERP selection process helped us to make a well-informed decision on what ERP solution was best for us. They also helped our management team consider our needs for implementation and we are now well set up for a successful implementation. Indeed, Lumenia will continue their relationship with us through the implementation stage by providing professional guidance. Their consultants are professional and knowledgeable, and I would happily recommend them to any company that is considering changing their ERP
Niall Skehan, Project Manager, Merlyn Showering
Our clients are typically mid-size manufacturing, distribution, service and retail organisations. We have supported over 300 clients through their ERP and digital transformation journeys.
