CRM Implementation

3 Tips for Successful IT Projects in the Public Sector

The pace of IT project delivery in the public sector can feel slow and frustrating at times, particularly compared to similar projects in the private sector. Every organisation and every project is different, of course, but many would agree there's at least some truth in this observation.

10 Characteristics of Successful CRM Implementations

What are the factors that contribute to the successful implementation of a Customer Relationship Management system? Here are 10 things to consider.

How to Choose the Right System Implementation Partner

Much has been written about the importance of choosing the right system when it comes to successful ERP and CRM implementations. However, Lumenia’s experience is that choosing the right implementation partner is just as important as choosing the right system.

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