Food & Beverage

Lumenia has extensive experience of helping clients in the Food & Beverage Sector. This sector contains significant diversity with organisations operating along the supply chain “from farm to fork”. Organisations may operate in multiple positions along the supply chain covering such areas as primary food manufacturing, commodities trading, food processing, packaging and distribution. It can be a challenge to develop and implement a business system architecture that best meets the needs of these different businesses.

ERP in the Food and Beverage sector

Some typical characteristics of the Food & Beverage sector which may have an impact on what and how ERP is implemented include;

  • Process Manufacturing, including disassembly  and assembly.
  • Traceability and quality management requirements
  • Commodity trading
  • Dynamic supply chain with complex customer and supplier structures
  • Supply chain collaboration
  • Catchweights
  • Seasonality
  • Perishability

CRM in the Food and Beverage sector

CRM requirements in this sector will vary significantly depending on the organisation's position on the supply chain. At the consumer foods end of the chain social analytics and campaign management may be important. Further back at the manufacturing, trading and wholesale distribution end the customer relationship is more characterised by contracts and relationships – lead and opportunity management and contact management may be much more important in this case.

Lumenia and the Food & Beverage sector

Lumenia has extensive experience of helping clients in this sector. We have worked on dozens of business systems projects in this sector at various stages of the systems lifecycle. A sample set of our Food & Beverage clients are listed below.

Client Testimonials

“We engaged Lumenia to project manage our ERP implementation, and I’ve been very happy with the way the project was handled and the final outcome. The Lumenia project manager organised and led the implementation team throughout the project, and the feedback from our team has been very positive. As a fast-moving business we had lots of challenges to deal with along the way, but having an experienced external project manager to guide us was a major factor in making the project a success.”

Eoghan Sweeney, General Manager, Aurivo Consumer Foods

“Our ERP upgrade project was one of the major projects undertaken by the business last year, and as it was a number of years since the initial implementation we needed someone with the right skills and experience to guide us through the planning and execution of the project. We’ve worked with Lumenia over the years on many projects, so we were happy to engage them again. Lumenia advised us initially on setting up the project, putting a plan in place and negotiating with the vendor. Lumenia then provided an advisory and mentoring role for our implementation project team, giving us structure and guidance along the way as well as helping us foresee issues and manage potential risks. The project was very successful, being delivered on-time and on-budget, and the knowledge and experience gained by the project team will help us greatly with future ERP projects. I've no hesitation in recommending that anyone needing help with an ERP implementation or upgrade should talk to Lumenia first!”

Tara Canning, Systems Accountant, Kepak Convenience Foods

“We needed to develop a strategy for ERP in our operations in Ireland and the US. Lumenia delivered a comprehensive and very clear roadmap in a timely and professional manner. They work very effectively, combining deep ERP and process knowledge with an ability to engage with people at all levels of the organisation. I would have no hesitation in recommending Lumenia”.

John D'Arcy, CFO, Campbell Bewley Group

“Deciding whether to keep our existing ERP system or replace it with a new one was difficult. Lumenia have deep ERP knowledge and provided structure, objectivity and clarity of thought to help us to arrive at the right decision. Highly recommended!”

Graham Wright, Systems Manager, Aimia Foods

"Lumenia 's project management expertise helped us successfully deploy our corporate ERP and POS systems to our latest retail acquisition. This project was successfully delivered under very aggressive timelines in a complex commercial environment. Lumenia provided overall project management for the rollout involving systems, data and training and their experience ensured a smooth implementation."

John O'Carroll, General Manager - Retail, Dairygold

"Glanbia Consumer Foods Ireland engaged Lumenia to project manage the implementation of key technology across our distribution network. While the project was complex in terms of scope and scale, with Lumenia 's support the project was successfully delivered. Lumenia 's committed, direct and results focused approach certainly added value to our operations".

Lorcan Rossi, Financial Director, Glanbia

"Jacob Fruitfield and Lumenia have been working together since 2002 on projects such as ERP Selection & Implementation; New Production Introduction; Business Intelligence; and Outsourcing. Lumenia’s approach is professional and methodical and, yet, it has allowed us to complete our projects on time and within budget. Our experience has been that the Lumenia consultants have extensive knowledge of system requirements and best practice; they have worked well with the various members of the project teams and can readily adopt a hands-on approach to the tasks. We have no reservations in recommending Lumenia to other companies."

Seamus Kearney, Managing Director, Jacob Fruitfield Food Group

"When we wanted to select a new ERP system for Pat the Baker we spoke first to Lumenia, as they have great experience in this area. Lumenia 's selection methodology made a lot of sense, and helped us to focus on our requirements throughout the process. The tender process allowed us to see clearly which systems best matched our requirements, and the scripted demonstrations meant that we got to see how well each shortlisted system could cope with our business. We had a cross-functional project team, which promoted buy-in to the process and meant that everyone's views were represented. Lumenia 's system selection methodology worked very well for us, and we're delighted that we chose to work with Lumenia."

Mary Farrell, Head of Finance, Pat the Baker

“Lumenia’s work on our system selection project was exceptionally thorough and detailed; I feel I can really trust the work that was done. The selection process involved people from across the business and provided us with a structure to work within and a drive to complete the project.”

Richard Steele, Finance Director, COOK Trading Ltd

Check out some of our ERP Food & Beverage blogs: 

Demand Planning and Production Scheduling challenges for food and beverage manufacturers
Five Key Requirements for ERP in Food & Beverage
Budgeting for ERP projects: Key challenges for Food & Beverage companies